Save As function not working.

New Here ,
Oct 15, 2021 Oct 15, 2021

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For the last two days, the Save As function has not worked.  The smaller window opens, but it remains blank:  no selection of recent directories and no action buttons.

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General troubleshooting

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Adobe Employee ,
Oct 18, 2021 Oct 18, 2021

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Hi there

 

Hope you are doing well and sory to hear that. As described the save as window is blank.

 

Please go to Edit (Win), Adobe Acrobat (Mac) > Preferences > General > Uncheck 'Show online storage when saving the file ' and 'Show online storage when opening the file' > Click OK and reboot the computer.

 

Also make sure you have the recent version 21.07.20099 installed. Go to Help > Check for updates .

 

Regards

Amal

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