Saved pdfs don't open in Acrobat (Chrome) Plugin

Report · Apr 14, 2023

Hi

I've installed the Acrobat plugin (version 15.1.3.43) for Chrome. When I click on a pdf file in chrome on the web, it opens in the Acrobat extension. But if I save the pdf file, when I go to open it in chrome, it doesn't open in the Acrobat plugin, but in the Chrome viewer. I'd like to be able to open saved pdfs in the Acrobat plugin.

Any help would be greatly appreciated.

Thanks in advance

Report · May 31, 2023

Hi @coquito36

We apologize for the delay in response.

Hi

I've installed the Acrobat plugin (version 15.1.3.43) for Chrome. When I click on a pdf file in chrome on the web, it opens in the Acrobat extension. But if I save the pdf file, when I go to open it in chrome, it doesn't open in the Acrobat plugin, but in the Chrome viewer. I'd like to be able to open saved pdfs in the Acrobat plugin.

Any help would be greatly appreciated.

This is how it's supposed to work or behave. Acrobat's web browser plugin will help you to open the web files only. Files saved locally cannot be opened/viewed in Acrobat's Chrome extension.

When you will right-click on the file in File Manager, then there would be a lot of options to Open with, like Google Chrome, Edge Etc. Which will open use their inbuilt pdf viewer to open the .pdf file.

For a better experience, you can use Acrobat/Reader desktop app.

Hope this answers your question.

Thanks,

Akanchha

Report · Jun 01, 2023

Hi Akanchha

Hope you're well. I should tell you the table of contents not showing up in the left pane of a pdf document only occurs for certain documents. In other documents, the table of contents is there. Does that mean that the documents where the table of comments doesn't show, were created that way ?

Thanks in advance for all your help 🙂

Report · Jun 02, 2023

@coquito36 is it possible for you to share any one of those documents? It would be much easier to figure out if will look into the file.

~Akanchha