Security Warning following links to other documents in folder

[lord_of_the_hedgepigs]

We have a Safety Management System based in PDF with links to many different PDF files within a folder structure.

This has worked without issue for years but we now get a pop up on every single link to another document saying;

"This Document is trying to access: C:\users\xxxx\xxxxx\xxxxx\xxxx.pdf If you trust this document choose Allow. If you do not trust this document choose Block.

Acrobat lets you follow the links between documents without any issues as does Acrobat Pro which i use to manage and curate the Safety Management System.

However Reader pops this up every time and even when the folder system is added to: Security(Enhanced) Priveledged Locations every single one of the links pops up the warning.

It does this every time the link is followed so even if you trust it once, it doesnt remember this.

Any ideas on how to fix this as it is making the system very unfriendly.

[radzmar]

You can either turn off the protected mode or add a whitelist for your local files as described here: https://www.adobe.com/devnet-docs/acrobatetk/tools/AppSec/sandboxprotections.html

[d_logaan]

Except none of that helps.  Both Reader and Pro both warn on every click regardless of Protected Mode, Enhanced Mode, or putting the domain in the whitelist, or allowing all sites.
Adobe ignores everything we want to do.

[AnandSri]

Hello,

I hope you're doing well, and we apologize for the delayed response and the trouble.

Is this issue still occurring with the latest Acrobat Reader update (24.005.20421, released on Feb 24, 2025)? If you haven't updated yet, please install the latest version and let us know if the problem persists.

Please see this similar community discussion and try the suggestion: https://adobe.ly/43kVPGn, and https://adobe.ly/43jmO5h

Thanks,

Anand Sri.