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With the new Reader, when you open a new PDF, it just opens another tab in the same instance of Reader. This is causing a problem for users who print to multiple printers.
We have a user who will print to a printer that is not his default, then open another PDF and when he goes to print it is still on the last printer he printed from; not his default. We are looking to find a way to have Reader always go back to the default printer.
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Hi Topgunpartz,
Please refer to the help document in the link below for the same:
Change the system default printer
Let me know how it goes.
Thanks,
Supriya
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No issues with System Default Printer. The default works if you close completely out of Reader. It is when you open a second PDF.
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Hi Topgunpartz,
Please try resetting the application preferences.
Refer to the thread in the link below for the same and let me know how it goes:
How to reset Preference settings in Acrobat.
Thanks,
Supriya
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Hi Topunpartz,
This is definitely an @Adobe issue. Not only with Acrobat but all of @Adobe CC products. I have had the same problems and I have worked with support and done research of my own to correct this. I don't think anyone at Adobe even cares. I had two support cases open and they will only say that this is "a characteristic of the application". I am responding to your post because I have not found many discussions about this. But I really want to get the word out. I don't think anyone at Adobe realizes or even cares how big of an issue this is for the end user. In my case, this is a waste of resources and time when I print and a document goes to the incorrect printer. I personally will start looking at other less expensive alternatives to @Adobe products since it seems as if they do not care to hear the concerns of their customers lately.
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