when i press the "sign in" button through the adobe acrobat reader app it doesn't respond. I cannot see all my documents from adobe cloud storage. I see it just through the web app. I tried to reinstall multiple times but nothing. Any idea??
Unfortunately that didn't work... Thank you very much for the ideas anyway. If you have any other information i'm waiting... I really need that cloud on the app. For the moment i'm using it from the browser but is more comfortable directly from the app.
Thank you for reaching out.
Please try reinstalling the application using the steps suggested below:
- Remove the application and run the cleaner tool (https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html).
- Reboot the machine
- Install Adobe Acrobat Reader from the following page: https://get.adobe.com/reader/enterprise/.
Check if that helps.
Let us know if the issue still occurs.
Thanks,
Meenakshi
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