Signatures

Report · Sep 10, 2017

Hey there,

I have Adobe Reader XI and want to place a scanned copy of my signature into PDF documents.

My scanned autograph/signature is simply my autograph that I scanned as a JPG file and saved to my C Drive.

So - in other words - if I'm sent a PDF document - rather than printing it out - signing it with a pen - scanning it - saving it - and sending it back - I want to open the document - insert a scanned JPG copy of my signature - save the file - and send it back.

This will make the process paperless.

I started off ok and opened the Fill and Sign Tools..... found my signature on the C Drive... then inserted it.

All good.

However... since then...I've been trying to repeat the process and have clicked on "Place Signature" - but then it does NOT allow me to "use an image".

The only way I can create my signature is to "Use a Certificate".

Let me be clear - I DO NOT WANT TO USE A CERTIFICATE.

Why is Reader not allowing me to "Use a Image" anymore?

It is beyond frustrating.

Please help and advise how to rectify this issue.

Many thanks.

Report · Nov 10, 2017

Hi Graemev,

We apologize for the delay in response to your query.

The process that you have followed above is absolutely correct but you have been working with the Adobe Reader XI which has already been update to Adobe Reader DC (latest version) long time back.

The "Fill & Sing" service that you are trying to access is a online service, which is a part of Document Cloud Services. The online service's features works with the latest version of the application.

As Reader XI is an older version and it has already been declared as end of support now, so its services (online) has already been terminated or migrated to latest version Adobe Reader DC.

You may install the Adobe Reader DC (free application) Adobe Acrobat Reader DC Install for all versions and everything will start functioning as you wished to.

You may also see- Using Acrobat Reader DC Fill & Sign

Hope this resolves your problem.

Let us know if any further assistance is required.

Regards,

Akanchha