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Participating Frequently
July 28, 2017
Answered

Signing documents?

  • July 28, 2017
  • 2 replies
  • 893 views

HI there. I have been sent an e-mail with a letter that I have to "sign" via Adobe reader. My current version of Adobe wasn't able to downloaded the letter, but I have now updated it and I still can't access the document? I'm sure this is a simple issue, but I'm under a bit of time pressure and I can't crack it! Any advice would be much appreciated. Thanks!

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    Correct answer ~graffiti

    Ok. First, you wouldn't use Reader (or shouldn't anyway) to "download" the pdf file from your email. You should simply have an option in your email, whatever you use, to download the attachment without opening it. Do that first then open Reader and navigate to the file to open it.

    2 replies

    ~graffiti
    ~graffitiCorrect answer
    Legend
    July 28, 2017

    Ok. First, you wouldn't use Reader (or shouldn't anyway) to "download" the pdf file from your email. You should simply have an option in your email, whatever you use, to download the attachment without opening it. Do that first then open Reader and navigate to the file to open it.

    Participating Frequently
    July 28, 2017

    Just one more thing - I have completed the form - but now I can't save it! Any suggestions?

    Participating Frequently
    July 28, 2017

    Adobe Reader cannot save fillable forms unless they have been specially enabled by someone using the full version of Acrobat.


    Thanks for this. Is there a way of finding out whether they have been specifically enabled?

    Participating Frequently
    July 28, 2017

    I have now sorted this out !