slow open large pdf files form ifs

New Here ,
Mar 10, 2022 Mar 10, 2022

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Good evening, I have a large pdf file cica 10 mb, if I open it from as400 ifs with Adobe Reader it opens the first page with difficulty, the second page freezes completely.

If, to open the page, I use google chrome, the page opens immediately

If I open the same pdf from a microsoft file server in the cloud, with adobe reader, the page opens immediately without delay.

Can you help me? Thank you

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General troubleshooting , View PDF , Windows

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Adobe Employee ,
Mar 11, 2022 Mar 11, 2022

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Hi there

 

Hope you're doing well and sorry to hear that

 

Would you mind sharing the version of the Adobe Acrobat reader you are using? to check the version go to help > about Acrobat and make sure you have the recent version 22.1.20085 installed go to help > check for updates and reboot the computer once.

 

What happens when you try to open the PDF files using Acrobat reader do you get any pop up message? if yes, please share the screenshot of the same for a better understanding.

 

Please go to edit (windows), Adobe Acrobat (Mac) > preferences > reading > Under Screen Reader option, Page Vs Document, Select 'Only Read the current visible pages' Click OK and reboot the computer once and check if that works.

 

Web browsers use their own PDF mechanism to render and display the PDF files and they are not adobe dependant.

 

Regards

Amal

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