Snapshot not working

Forum|Forum|7 years ago
March 9, 2018
2 replies
27802 views

I have read some of the previous answers on here regarding snapshot not working but it hasn't helped. I click on the snapshot tool drag my mouse to select content and then I would normally get the "copied" pop up but this is not happening. I did a repair and that didn't work. I have uninstalled and reloaded the program twice and that hasn't worked. I saw something about security settings may be causing the problems and if I go to edit, doc properties, security...then it shows that only printing is allowed - all other features like copying, commenting, etc is Not allowed.

Please help

snapshot issue

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Correct answer Bernd Alheit

For this protected document you can't use the snapshot tool.

F

Faisal5FE3

Participant

after snapshot, select edit PDF on right task panel, right click your mouse and paste

A

Angelica98A5

Participating Frequently

Hi Faisal,

So basically I lost all of the snapshots I created tonight. I saw a list of eight of them when I was finished and was able to click back and forth between them, But when I clicked away from the app for a minute and clicked back all my snapshots were gone.

So, after each snapshot, i should be selecting edit pdf and then pasting the snapshot elsewhere if I want to save it?

thank you 🙂