• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
Locked
0

Solution for "Start-trial" message

Adobe Employee ,
Dec 08, 2022 Dec 08, 2022

Copy link to clipboard

Copied

Solution for "Start-trial" message in Acrobat.

 

Wondering why your app launches as a Trial version even after subscribing to the app? The reason could be elementary and fundamental. With a little due diligence, you can avoid this awkward situation.

 

If you are unable to change the logged-in ID (email) in Adobe Acrobat, or if you are logged in with an account (email) which does not have an active Acrobat subscription, you get the "Start-trial" screen. 

 

Message: 

 

AnandSri_0-1670492600385.png

 

start-trial-screen

 

 

Note: The screen has the option to choose a different Adobe ID. Sign out and use another Adobe ID to log in and activate the license/subscription.

 

Did you find it helpful? If yes, share your experience with us: Join the conversation here. We are listening!

TOPICS
Download and install , How to

Views

322

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines