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Friedrich5C80
Participant
October 4, 2021
Answered

Speichern aus ADOBE Reader DC nicht möglich

  • October 4, 2021
  • 1 reply
  • 20748 views

Hallo die Runde!

Kann seit heute keine PDF mehr speichern. Es kommt nur ein leeres Fenster. Keine Fehlermeldung einfach nichts.

Verwende W10 64BIT aber die 32BIT Version von Adobe Reader DC.

Bis vor einigen Tagen hat noch alles geklappt.

Danke für Eure Hilfe.

 

Lieb Grüße

Fritz

    This topic has been closed for replies.
    Correct answer Amal.

    Hi Fritz

     

    Hope you are doing well and sorry for the trouble. As described you are getting the blank screen when saving the PDF file.

     

    Please try the following settings and see if that works for you. Go to Edit (Win), Adobe Acrobat (Mac) > Preferences > General > Uncheck 'Show online storage when saving the file' and 'Show online storage when opening the file' > click OK and reboot the computer once.

     

    Regards

    Amal

    1 reply

    Amal.
    Community Manager
    Amal.Community ManagerCorrect answer
    Community Manager
    October 4, 2021

    Hi Fritz

     

    Hope you are doing well and sorry for the trouble. As described you are getting the blank screen when saving the PDF file.

     

    Please try the following settings and see if that works for you. Go to Edit (Win), Adobe Acrobat (Mac) > Preferences > General > Uncheck 'Show online storage when saving the file' and 'Show online storage when opening the file' > click OK and reboot the computer once.

     

    Regards

    Amal

      A
      AsyraJones
      Participant
      November 30, 2021

      Dear Amal

       

      Could you specify the path for Windows? I'm having the same problem but can't find the preferences.

       

      Best Regards

      C.

      S
      sandra.hartig
      Participant
      November 30, 2021

      Hi there

       

      Please open the application and  go to Edit > Preferences > General > Uncheck 'Show online storage when saving the file' and 'Show online storage when opening the file' > click OK and reboot the computer once.

       

      Regards

      Amal


      Wie Cécile, meine Vorrednerin, schon sagte: Auch in kann bei Windows 'Preferences' nicht finden. Wie lässt sich das Problem lösen.

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