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[Nordparts31054563umrs]

Hallo, Mein Stempel wird dort nicht angezeigt. Woran kann das liegen ?

[Nordparts31054563umrs]

Bei mir exisitert der ORdner Acrobat nicht unter Adobe

[Meenakshi Negi]

Hi Nordparts31054563umrs,

Thank you for reaching out.

Please share the link to the screenshot you have shared above. 

Let us know what you are looking for. Did you create any custom stamps?

Are you using Acrobat or the Acrobat Reader desktop application?

Share the application and OS version numbers.

Thanks,

Meenakshi

[Nordparts31054563umrs]

Hello,

Ihave created a dynamic stamp py import an .pdf as customed stamp, Ia am using Aobde Acrobat Pro 32-bit, but as I have mentionned, the new created stamp is not saved. I can not found the link : C:\Benutzer\[Benutzername]\AppData\Roaming\Adobe\Acrobat\DC\Stamps 

In my C: there is a folder named : Roaming, but no Adobe.

[Meenakshi Negi]

Hi Nordparts31054563umrs,

Thank you for the information.

Could you please share the current version of Acrobat and OS on your machine?

Also, share the link to the website from where you have checked the steps to locate the stamps. We will get this checked with the team.

Thanks,

Meenakshi

[Bernd Alheit]

What does you get when you execute

 app.getPath("user","stamps");

in the Javascript console?

[Nordparts31054563umrs]

Where do  I haver to execute this command?

[Bernd Alheit]

In the Javascript console of Acrobat (ctrl-j)

[try67]

- Are you logged in to the account under which you placed this file?

- Did you restart Acrobat after placing the file in this folder?

- Are you sure this is a valid Stamp file?