Submit button not working in terminal server/remote desktop

Report · May 20, 2021

we have Windows Server 2012r2 the form works on all PC's excluding our thin client / Terminal Servers Remote Desktop connection. I have verified that the action tab is correct with mailto: with the option to collect the complete PDF form.

Users must download the file then make Adobe Acrobat the default software; then we are able to submit the form. this is mostly for Thin Clients/ Terminal Servers users we do howevre have some desktop users experienceing the same thing.

any help you can provide would be appriciated.

Report · May 23, 2021

So it's working in Reader but not elsewhere? That's not surprising. Instruct the users to download the file and open it in Reader.