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Participant
April 27, 2020
Question

Suppress Free Trial message

  • April 27, 2020
  • 2 replies
  • 9298 views

I'm looking to suppress/disable "Start Free Trial" message in Adobe reader. I have set bToggleSophiaWebInfra to 0 in the registry SOFTWARE\WOW6432Node\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown. This only seems to suppress the message on the home screen, when you open a pdf you still get the message in the bottom right-hand corner. Is there another key I need to set or another registry location I need to apply the same key

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2 replies

Participating Frequently
August 11, 2020

In addition to what you have already done, adding these seems to have resolved it for us...


In product messaging
https://www.adobe.com/devnet-docs/acrobatetk/tools/PrefRef/Windows/IPM.html

 

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown\cIPM]
"bDontShowMsgWhenViewingDoc"=dword:00000000
"bShowMsgAtLaunch"=dword:00000000

Participant
August 21, 2020

RH, thank you very much!  Adding that one key and two dwords to the Registry got rid of the very obtrusive ad box that was blocking the lower corner of the Tools Pane.  I doubt that the person who coded that box in to Acrobat has ever had to use Acrobat tools on a regular basis, or they would know what a hassle it is.

Participant
October 28, 2023

Unfortunately, in the version of Reader DC 2023.006.20360, the message Start Free Trial - remains! The proposed registry tweaks do not give any results! How to fix it ?

Participant
June 9, 2020

All my research shows no way to suppress the Ad at this time. Perhaps an email submission protest might have some success?

Legend
June 10, 2020

I have no idea what an email submission protest is.