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Suppress Free Trial message

Community Beginner ,
Apr 27, 2020 Apr 27, 2020

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I'm looking to suppress/disable "Start Free Trial" message in Adobe reader. I have set bToggleSophiaWebInfra to 0 in the registry SOFTWARE\WOW6432Node\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown. This only seems to suppress the message on the home screen, when you open a pdf you still get the message in the bottom right-hand corner. Is there another key I need to set or another registry location I need to apply the same key

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Download and install , General troubleshooting , Windows

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New Here ,
Jun 09, 2020 Jun 09, 2020

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All my research shows no way to suppress the Ad at this time. Perhaps an email submission protest might have some success?

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LEGEND ,
Jun 09, 2020 Jun 09, 2020

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I have no idea what an email submission protest is. 

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Community Beginner ,
Aug 11, 2020 Aug 11, 2020

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In addition to what you have already done, adding these seems to have resolved it for us...


In product messaging
https://www.adobe.com/devnet-docs/acrobatetk/tools/PrefRef/Windows/IPM.html

 

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown\cIPM]
"bDontShowMsgWhenViewingDoc"=dword:00000000
"bShowMsgAtLaunch"=dword:00000000

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New Here ,
Aug 21, 2020 Aug 21, 2020

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RH, thank you very much!  Adding that one key and two dwords to the Registry got rid of the very obtrusive ad box that was blocking the lower corner of the Tools Pane.  I doubt that the person who coded that box in to Acrobat has ever had to use Acrobat tools on a regular basis, or they would know what a hassle it is.

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New Here ,
Oct 27, 2023 Oct 27, 2023

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Unfortunately, in the version of Reader DC 2023.006.20360, the message Start Free Trial - remains! The proposed registry tweaks do not give any results! How to fix it ?

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New Here ,
Oct 28, 2023 Oct 28, 2023

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The message Start Free Trial, appears when services are disabled in the registry:
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Adobe Acrobat\DC\FeatureLockDown\cServices]
"bUpdater"=dword:00000000
The above registry tweaks do not work!  How to fix it ?

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