Inspiring

Answered

Thanks Adobe, for installing putrid McAfee on my PC without my permission!

Forum|Forum|5 years ago
January 16, 2021
5 replies
15038 views

Acrobat Reader was running poorly (spinning wheel), so I decided to reinstall it from their site. No problem right because I am a loyal Cloud customer and we can trust Adobe! Wrong.

The devious installer put "McAfee Safe Connect" GARBAGE software on my Win10 PC, without my permission. It is a god awful experience trying to get rid of it and I have not done so yet.

McAfee are complete LIARS, their advertised uninstall via Windows usual methods is BS that just removes the reference to the name of the program from a list. Wtf Adobe are you not making enough $$ that you have to screw with long time Cloud subscribers??

Correct answer try67

The McAffee installer is an optional download with Reader, and is not selected by default, so unless you ticked those boxes at some point it should not have been installed on your computer:

I agree it's not very good software, but that's neither here nor there, and Adobe has the right to recuperate its investment in the free Reader by partnering up with third-parties and bundling their software with theirs. This is a very common practice, and I personally prefer it over having ads in the application itself, for example.

OneWileyDog

Participating Frequently

McAfee is simply a virus pretending to be anti-virus. It will not uninstall, so I may try deletogn all the files and cleaning my registry.

Meenakshi_Negi

Legend

Hi OneWileyDog,

Thank you for reaching out.

If McAfee was installed with Acrobat Reader, you must uninstall It. Then, McAfee will be removed automatically.

You may install Acrobat Reader from the following page: https://adobe.ly/3ARf26R.

Hope the information helps.

Thanks,

Meenakshi

D

Donald37439314ea4v

Participant

You can use Revo Uninstaller (free) to remove McAfee, and just about anything else. Be careful after scanning, and do not check anything not in bold.

P

Peter26299257xf83

Participant

Thanks Adobe for wasting my morning unistalling an unwanted program. Very deceptive and a terrible business practice. I can tell you without a doubt I do not want Mcafee on my PC and had no intention of installing it. I was simply running an Adobe update, that is it. Shameful.

FeliTec

Participant

I have filed a formal complaint regarding to this case [here]

This is completely outrageous and unacceptable (make have actually touched US law: Computer Fraud and Abuse Act 18 U.S.C. § 1029 and 1030), please help to support the complaint crusade by upvoting & commenting my submition to their product team here: [Click here to direct], 30 upvotes will get us to the top of the list.

Carol F Metzger

Inspiring

I never solved it. Husband's PC. I have Acrobat with CC, so I don't need the free reader on my Mac.

try67

Correct answer

Community Expert

The McAffee installer is an optional download with Reader, and is not selected by default, so unless you ticked those boxes at some point it should not have been installed on your computer:

I agree it's not very good software, but that's neither here nor there, and Adobe has the right to recuperate its investment in the free Reader by partnering up with third-parties and bundling their software with theirs. This is a very common practice, and I personally prefer it over having ads in the application itself, for example.

A

ash25530911za2b

Participant

it is SELECTED as TRUE by default, go try it yourselves and see.

https://get.adobe.com/uk/reader/

(Abusive remarks removed by moderator)

acme-scottp

Inspiring

The option is not selected by default.

My screenshot was taken on the webpage to download Adobe Reader, on a brand new company laptop, the very first time it had ever to that webpage, and not only was it selected by defualt, I had to maximize the page and zoom out to be able to capture the screenshot so it would show the check box selected becuase the page was cut off right at "Included with your download."

So yes, IT WAS slected by defualt.

Just becuase it was not sleected by defualt for you does not mean it's not slected by defualt for other people and just becuase you have the title community expert under your name doesn't mean you can just come onto a post and state that other people are wrong when they have provided evidence, while including no evidence of your own.

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