The application was unable to start correctly (0xc0000022)

Report · Dec 05, 2017

Hey guys,

I know this question was asked earlier, but everything in the thread, I've tried, and it is still not working. I get this error popping up when I go to open any PDF document. If I hit "ok" it will eventually go away and I can view the document, but I can't print the document, which is the most important thing for me.

I was using Adobe prior just fine, until yesterday morning.

I'm on Windows 10, using Adobe Acrobat Reader DC and have tried the following:

Uninstalling/Reinstalling Adobe
Repairing Adobe
Installing an older version of Adobe
Repairing Windows C++ files
Running sfc /scannow
Running Anti-virus
Running Malware protector
Pulling my hair out of my head

I'm at a loss. Unfortunately, the company I work for is small so we don't have an IT department. I am my own IT department. Any suggestions would be greatly appreciated.

Thanks so much!

Report · Jan 12, 2018

Hi,

Sorry for the delay in response.

Are you still facing this issue? If yes, please try following steps:

1- Update Reader to the latest patch if you haven't already: click "check for updates" under Help menu. To download updates manually: Adobe - Adobe Reader : For Windows

2- If that doesn't work, launch Reader in compatibility mode for Windows 7 : right-click Reader's icon on the desktop > Properties > Compatibility tab > check the box "run this program in compatibility mode for" and select Windows 7 from the drop-down options, click Apply OK and try opening pdf files again.

3- If the issue still persists, uninstall Reader using cleaner tool: Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs , reboot the machine, reinstall Reader from here: Adobe - Adobe Acrobat Reader DC Distribution , reboot the machine and try again.

Could you let us know dot version of Reader installed on the machine: Identify the product and its version for Acrobat and Reader DC

Thanks,

Shivam