The description for Event ID 16 from source Adobe Reader cannot be found

[ColdWarG]

Suddenly, Reader DC will not launch:

Log Name:	Application
Source:	Adobe Reader
Date:	7/26/2018 12:51:44 PM
Event ID:	16

Task Category: (16)

Level:	Error
Keywords:	Classic
User:	N/A
Computer:	DancingMachine

Description:

The description for Event ID 16 from source Adobe Reader cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

	<Provider Name="Adobe Reader" />
	<EventID Qualifiers="49168">16</EventID>
	<Level>2</Level>
	<Task>16</Task>
	<Keywords>0x80000000000000</Keywords>
	<TimeCreated SystemTime="2018-07-26T17:51:44.721091300Z" />
	<EventRecordID>3331</EventRecordID>
	<Channel>Application</Channel>
	<Computer>DancingMachine</Computer>
	<Security />

  </System>

  <EventData>

  </EventData>

</Event>

[AnandSri · Accepted solution]

Hello ColdWarG,

We're sorry for the delayed response and inconvenience caused. Are you still experiencing the launch issue with Adobe Reader? If yes, please reboot the machine once, and try launching Adobe Reader with admin privileges>Right Click on Adobe Reader icon>Choose 'Run as Administrator'.

If you are unable to launch Adobe Reader, try resetting Adobe Reader preferences and reboot the machine, to reset the preferences, refer to How to reset Acrobat Preference settings to default.

If the issue still persists, remove Adobe Reader using Acrobat cleaner tool Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

Reboot the machine and install the latest version of Adobe Reader from Adobe - Adobe Acrobat Reader DC Distribution

let us know how it goes and share your findings.

Thanks,

Anand Sri.