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Participant
May 24, 2024
Question

The instruction at 0x00007FF8BD8D8289 referenced memory at 0x0000000000000010. the memory could not

  • May 24, 2024
  • 1 reply
  • 2461 views

This error happens when closing the PDF. I've verified Adobe is fully up to date. Windows is also fully up to date. I've reinstalled and repaired the app to no effect. 

1 reply

Participant
May 30, 2024

Am I not going to get an Adobe response here? On the 5th business day already. What gives?

Amal.
Community Manager
Community Manager
June 7, 2024

Hi there

 

Hope you are doing well.

 

This is a known issue and our engineering team is actively working on it.

 

The fix will be available in the future updates.

 

Thanks for your understanding.

 

~Amal

Participant
June 12, 2024

Hi, Just just to confirm, is there a fix for this now?