There was an error opening this document(57)

New Here ,
Dec 30, 2017 Dec 30, 2017

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there was an error opening this document. there was a problem reading this document (57)

now what do i

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Adobe Employee ,
Jan 01, 2018 Jan 01, 2018

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Hi Riyajuddinkhan,

As the error message shared above, I assume this might be happening with a specific document or you are getting the error with multiple document that you open?

Check with a different file and check if you have any pending updates of the application to install?

Launch Acrobat>Help>Check for update.

Still no luck, then do share the file with us to test the same at our end.

"You can share the file with us via email. And you can send it to the email that is shared via private message. Please do mention your forum thread in the subject"

Regards,

Akanchha

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New Here ,
Jan 13, 2020 Jan 13, 2020

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Hello, I am getting this same message, but not with every file. I've tried uninstalling and installing again. Have used the repair tool and also checked for updates. Any suggestions????

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New Here ,
Feb 19, 2022 Feb 19, 2022

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Hello,

If you need to open the file, there are a couple of easy methods that you can use:

1-If you have google chrome-Email the file to yourself as an attachment. Once you open the email, you can click on the file icon, and it will open it in the browser. If you download the attachment you will have the same problem, and it can not be opened. This method is only good if you want to read what is inside the file quickly.

2-This the best and permanent solution- Use other available programs. Right-click on the file - select:

Open with-Search the Microsoft store- There are several programs; some are paid, some are free, some may work, and some may not work. Select  PDF X: FREE PDF EDITOR & PDF READER and install it. By using this program, your problem will be solved. This program can be upgraded to the full version, which has other capabilities, but you have to pay for the full version. 

Houshang M. Motazedi

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New Here ,
Oct 04, 2019 Oct 04, 2019

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Problem with latest version at least with some systems - go back to previous version.

 

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New Here ,
Nov 01, 2019 Nov 01, 2019

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please go back to previous version why ?because Problem with latest version at least with some systems and opening document  then disable your antiviruse ..problem solved !!!

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New Here ,
Sep 24, 2021 Sep 24, 2021

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there was an error opening this document. there was a problem reading this document (57)

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New Here ,
Feb 19, 2022 Feb 19, 2022

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Hello,

If you need to open the file, there are a couple of easy methods that you can use:

1-If you have google chrome-Email the file to yourself as an attachment. Once you open the email, you can click on the file icon, and it will open it in the browser. If you download the attachment you will have the same problem, and it can not be opened. This method is only good if you want to read what is inside the file quickly.

2-This the best and permanent solution- Use other available programs. Right-click on the file - select:

Open with-Search the Microsoft store- There are several programs; some are paid, some are free, some may work, and some may not work. Select  PDF X: FREE PDF EDITOR & PDF READER and install it. By using this program, your problem will be solved. This program can be upgraded to the full version, which has other capabilities, but you have to pay for the full version. 

Houshang M. Motazedi

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