Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
0

There was an error processing a page. There was a problem reading this document (14) .

Enthusiast ,
Apr 05, 2017 Apr 05, 2017

Copy link to clipboard

Copied

Ii am trying to open one (which is downloded) pdf document.which giving me the following error

There was an error processing a page. There was a problem reading this document (14) .

I am using Adobe acrobat reader XI and adobe acrobat pro XI. However, the pdf opens completely fine in Google Chrome and Mozilla Firefox browsers. It also opens fine in my Android phone in the free Adobe acrobat reader app.

Whats should I do to fix this error?

Views

7.1K
Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Apr 05, 2017 Apr 05, 2017

As mentioned earlier the file seems corrupted.

I tried other applications to view the document I got the same result. I even tried to open in Google Chrome which use their built-in feature to view pdf I got the similar issue:

If the file is corrupted Acrobat/Reader is trying to recover the file during load time. And once the file is non-recoverable you may get such errors.

Sadly there is not much that can be done in this case.

-Tariq Dar.

Votes

Translate
Adobe Employee ,
Apr 05, 2017 Apr 05, 2017

Copy link to clipboard

Copied

Hi arjun2,

You may try to download the file again using another browser.

Most likely the document is corrupted Problem reading this document (14) (Installation & updates)

Let us know if that helps.

-Tariq Dar.

Votes

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Enthusiast ,
Apr 05, 2017 Apr 05, 2017

Copy link to clipboard

Copied

I tried downloading the pdf again, the problem still persists. The method given in your link to "save as" doesn't work as  I get the same error which prevents me from saving the file again.

Votes

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Apr 05, 2017 Apr 05, 2017

Copy link to clipboard

Copied

Can you share the link with me, i would like to check that at my end?

-Tariq Dar

Votes

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Enthusiast ,
Apr 05, 2017 Apr 05, 2017

Copy link to clipboard

Copied

https://forums.adobe.com/people/Tariq+Dar  wrote

Can you share the link with me, i would like to check that at my end?

-Tariq Dar

Yes, sure.

http://longfiles.com/wz8lfz1lzr45/Graphic_Standards_Field_Guide_to_Hardscape.pdf.html

Votes

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Apr 05, 2017 Apr 05, 2017

Copy link to clipboard

Copied

As mentioned earlier the file seems corrupted.

I tried other applications to view the document I got the same result. I even tried to open in Google Chrome which use their built-in feature to view pdf I got the similar issue:

If the file is corrupted Acrobat/Reader is trying to recover the file during load time. And once the file is non-recoverable you may get such errors.

Sadly there is not much that can be done in this case.

-Tariq Dar.

Votes

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 24, 2020 Jun 24, 2020

Copy link to clipboard

Copied

LATEST

I'm getting the error 14 message, I'm in an online learning class, no one else is having any trouble loading or viewing the document. 

Votes

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines