Participant

Answered

There was an error while copying to the Clipboard. An internal error occurred.

Forum|Forum|14 years ago
December 21, 2011
28 replies
119261 views

Well, this question has been on for a long time but everyone seems to ignore it, so I'll just give it another shot.
I get this error when trying to copy something.

Most of the time, if i ignore the error I can still find it in the clipboard.

Sometimes I'm lucky and it doesn't happen (using the same document), so this clears that it has no copyright protection.

Yesterday I worked all day on a document with no problems, but today I'm losing a lot of time dealing with the problem and trying to fix it. (hope this clears that I have all software up to date and no plugins missing)

The thing is that I often work on asian character texts and ignoring the error does no good because all I have left in the clipboard is junk data (an example of copied text: ‘¾—zŒõ”“dƒVƒXƒeƒ€‚ÌLCA)

If I try to copy again, sometimes it works (I have to try from 3 up to more than 15 times though), but I will get the error when I try copying the next word.
I really doubt there's an instant solution for this, so all I'm asking is for you to stop ignoring this issue and try to release an update with a fix for this before people start switching to other programs.
Pretty please??
Thank you

P.S.

As you can see, no answer

since 2008

http://forums.adobe.com/message/1171929#1171929

up to 2011
http://forums.adobe.com/message/4064251#4064251

Correct answer Tuan16

After I uninstall Viber on my PC, the problem is solved. Hope it helps.

Show previous replies

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tcolgan001

Participant

Could this be the problem (from http://www.rttsoftware.com/forum/index.php?topic=382.0)?

"Acrobat write to the clipboard more than one data format, when text is copied. Plain ANSI text, plain Unicode text, rich text, etc..

What seems to be happening is that for each data format written, Acrobat, wrongly, opens and close the access to the Clipboard. When a Clipboard monitor is installed (used to detect Clipboard changes), as it happens when PDFE is in QuickInfoEdit mode, the monitor is fired immediately after the first Clipboard close. If the application associated with the monitor opens the Clipboard to access the data, Acrobat will fail to write the other formats, because the Clipboard access is already taken. When this happen, Acrobat shows that error message. This is race condition, so it wont occur all the time. Can be something else, but this seems to be a valid hypothesis, because every time this error shows, the Clipboard don't present all the formats Acrobat usually provide."

To the people at Adobe - could we get some feedback as to whether this problem is being addressed? This has been ongoing for years. Your users are trying to help you resolve YOUR bug. Please give us some respect.

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Carl Vincent

Participant

That seem right ... I have an application "App Enabler by Hyland" that trigger action on clipboard's changes and very often I got this message. If I stop App Enabler, no errors occurs.

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tcolgan001

Participant

This problem seems to be related to Microsoft products.

When I get the error message I've found that closing Windows Explorer, Excel and Word makes the problem go away.

To anyone else seeing this message - could you try closing, one by one, Microsoft programs and let us know if the problem goes away for you?

Thanks,

A

Anonymous

I have IE 8 and Outlook 2010 open when I experience this issue. I closed IE8 and the problem continued, closed Outlook 2010 and the problem went away. I worked for a good hour without the message. As soon as I opened Outlook again, I got the message on the next copy/paste from Adobe.

Thanks tcolgan001!!!

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Anonymous

I hope this helpful. (IDM's user). Launch Internet Download Manager > Options > General > Uncheck "Use advanced browser integration".

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kulukterna

Participating Frequently

in windows 7

start-control panel-uninstall programs

uninstall the "Skype Click to Call", this will uninstall addins from ie, firefox, you dont have to uninstall skype.

in ie and firefox you can disable addons but can not uninstall them using ie or firefox interface, when you uninstall Skype Click to Call, it will remove it from all added browsers.

This works me now.

Edit 1:

Unfortunately skype trick does not work.

I recently switched to windows 8 and reliazed that there is no copy error any more.

Edit2:

This error maybe caused by Babylon dictionary which has an Adobe Acrobat or Reader addon which captures the text from pdf documnet when ctrl+right mouse click. This feature is enabled when it is copied to" C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\plug_ins " or "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\plug_ins " directory, so if it is copied such copying error appeared, if not copied it does not appear. Baylon dictionary addin is installed when you install babylon dictionary software, and it is here " C:\Program Files (x86)\Babylon\Babylon-Pro\Utils ", its name is " BabylonRPI.api "

Edit3:06-April-2013

My experience is that Babylon Dictionary was causing this error. With babylon version 10 acrobat does not give that kind of error anymore, on windows 7 x64, but previous version leftover files may cause this error again even if you remove previous versions and install version 10. With a clean install of windows 7 x64 with babylon dictionary version 10 there is no error anymore.

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starnet7

Participant

There is a fix to the copy and paste pdf issue. It occurs because Adobe does hard returns at the end of a line instead of word wraps.

I found the site below that has an elegantly simple fix that I installed and I no longer have the problem. Hopefully Adobe will inocorporate that into their program.

http://www.onehourprogramming.com/blog/2010/9/1/fix-copy-and-pasting-in-pdfs.html?lastPage=true#comment18193773.

Best to you,

starnet7

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Anonymous

This is definitely an Adobe problem. Disabling Skype add-in to IE helps some (when copy is within same line) but copy across line break still produces same message. Copying across hard returns in other programs (e.g., MS Word) does not cause same problem.

..... OK. After restart, this problem does not re-occur, at least on my POS Windows Vista box. Maybe the Skype disable to IE was the cure (even though neither of them were running when error message occurred). So, thanks, I guess.

Message was edited by: paulroyster

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RebeccaLH

Adobe Employee

Hello jglamas, smoore0400, and Helgster,

Thank you for your report. Since we haven't been able to reproduce your problem, would you please give us a little more info so that we could narrow down the problem?

1) What's your OS version/language?

2) Is there any language support installed on the OS? (ie. "Install files for East Asian languages", "Install files for complex script and right-to-left languages")

3) What's your Adobe Reader version/language? (Help > About Adobe Reader)

4) Is there any security restriction on the PDF file you are using? (File > Properties > Security)

5) Do you have the fonts used in the PDF file installed on your machine?

6) Does it happen with English text in the same PDF file as well?

7) Is there any other application you have opened during the problem occurs? Please try rebooting your machine, and only launch Adobe Reader/Acrobat to see if the problem persists.

8) Some googling showed me that the similar problem exists with Excel. With that case, Skype add-in in IE and FF was causing the problem. Please see the second post on this link for more detail. Could it be the case for you?

Thank you!

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climbingwithjc

Participant

I have this exact problem too. It began after an Adobe Reader X update about a week ago. Disableing the Skype add-in as suggested above fixed the problem.