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Touchpad scroll speed

New Here ,
Jun 18, 2019 Jun 18, 2019

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Scroll speed is different between view/page display/enable scrolling and view/page display/single page view.

When using precision touchpad, way too fast for "enable scrolling", and a little bit slow for "single page view".

When using mouse wheel, correct speed for "enable scrolling", and way too slow for "single page view".

I believe the same issue is discussed at Scrolling too fast on Adobe Acrobat Pro DC​, however it is not being reviewed despite being the top result at https://www.google.com.au/search?q=adobe+reader+scroll+touchpad​.

Specs:

Windows 10

Surface Pro (2017)

Adobe Acrobat Reader DC 2019.012.20035

Logitech Mouse M337

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correct answers 1 Correct answer

Adobe Employee , Aug 08, 2019 Aug 08, 2019

Hi Nicholasd,

Apologies for the delay in response, I hope you would be able to fix it by now.

If the problem still persists, You may please try the following troubleshooting steps:

  • Go to Edit > Preferences > Page Display > Page Layout > Select Single Page Continuous.

  • Click OK

You may also try :

  • Go to Edit > Preferences > General > Touch Mode > Select Auto Detect and select Scaling to Auto detect.

  • Click OK.
  • Restart the application and check.

Let us know if that works for you

Regards,

Amal

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Adobe Employee ,
Aug 08, 2019 Aug 08, 2019

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Hi Nicholasd,

Apologies for the delay in response, I hope you would be able to fix it by now.

If the problem still persists, You may please try the following troubleshooting steps:

  • Go to Edit > Preferences > Page Display > Page Layout > Select Single Page Continuous.

  • Click OK

You may also try :

  • Go to Edit > Preferences > General > Touch Mode > Select Auto Detect and select Scaling to Auto detect.

  • Click OK.
  • Restart the application and check.

Let us know if that works for you

Regards,

Amal

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New Here ,
Sep 13, 2019 Sep 13, 2019

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Thanks Amal,
It works as expected now.

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New Here ,
Oct 21, 2019 Oct 21, 2019

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Doesn't work for me, unfortunately. Acrobat Reader 19.021.20048.26832, Windows 10 1809, ThinkPad T480s with Precision Touchpad. Two finger scrolling is still way too fast for longer documents.

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