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0

Touchpad scroll speed

New Here ,
Jun 18, 2019 Jun 18, 2019

Scroll speed is different between view/page display/enable scrolling and view/page display/single page view.

When using precision touchpad, way too fast for "enable scrolling", and a little bit slow for "single page view".

When using mouse wheel, correct speed for "enable scrolling", and way too slow for "single page view".

I believe the same issue is discussed at Scrolling too fast on Adobe Acrobat Pro DC​, however it is not being reviewed despite being the top result at https://www.google.com.au/search?q=adobe+reader+scroll+touchpad​.

Specs:

Windows 10

Surface Pro (2017)

Adobe Acrobat Reader DC 2019.012.20035

Logitech Mouse M337

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correct answers 1 Correct answer

Adobe Employee , Aug 08, 2019 Aug 08, 2019

Hi Nicholasd,

Apologies for the delay in response, I hope you would be able to fix it by now.

If the problem still persists, You may please try the following troubleshooting steps:

  • Go to Edit > Preferences > Page Display > Page Layout > Select Single Page Continuous.

  • Click OK

You may also try :

  • Go to Edit > Preferences > General > Touch Mode > Select Auto Detect and select Scaling to Auto detect.

  • Click OK.
  • Restart the application and check.

Let us know if that works for you

Regards,

Amal

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Adobe Employee ,
Aug 08, 2019 Aug 08, 2019

Hi Nicholasd,

Apologies for the delay in response, I hope you would be able to fix it by now.

If the problem still persists, You may please try the following troubleshooting steps:

  • Go to Edit > Preferences > Page Display > Page Layout > Select Single Page Continuous.

  • Click OK

You may also try :

  • Go to Edit > Preferences > General > Touch Mode > Select Auto Detect and select Scaling to Auto detect.

  • Click OK.
  • Restart the application and check.

Let us know if that works for you

Regards,

Amal

Regards
Amal
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New Here ,
Sep 13, 2019 Sep 13, 2019

Thanks Amal,
It works as expected now.

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New Here ,
Oct 21, 2019 Oct 21, 2019
LATEST

Doesn't work for me, unfortunately. Acrobat Reader 19.021.20048.26832, Windows 10 1809, ThinkPad T480s with Precision Touchpad. Two finger scrolling is still way too fast for longer documents.

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