tring to download acrobat reader on windows 8.1

[BABS65]

I had to reinstall acrobat readon on my windows 8.1 because of a reset I had to do I have an account with them.. Now it will install reader but than goes to system error:This program can't start because:" api-ms-win-crt-heap-11-1-0.dill is missing from your computer. Try reinstalling the program to fix this problem."

I have done everything that I have read to fix this problem and I  even to scanning my system for hours. I have uninstalled and reinstalled 4 times and this error keeps coming up. I have done every instructions that Acrobat Reader has given me and nothing has worked. 

Is there anyone that can suggest something?

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What have you done? Please list everything in detail, so we don't just give you advice you already tried.