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October 10, 2018
Question

Trouble printing after upgrade

  • October 10, 2018
  • 0 replies
  • 197 views

I am using Adobe Reader DC to view, mark up, and print PDF documents.

After the PDF icons on my desktop and file folder screens changed (I assume due to an update), I cannot print current view or scaled pdf prints to my HP Officejet Pro 7740 nor my HP Designjet T2500 large format printer. Full size prints work just fine.

I have uploaded and installed the most current driver for the 7740 printer but this did not change anything. Also have re-booted the computer and printer but, again, no change.

I am not sure if this is an Adobe problem or a Windows 10 problem but something changed when the icons changed.

Has anyone had this problem? Is there a fix?

Thanks, [Private contact info removed - Mod]

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