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1

Unable to Disable Welcome to Adobe Acrobat screen and "Get App" with new version 19.021.20047

New Here ,
Nov 06, 2019 Nov 06, 2019

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I have been deploying Adobe Reader DC to our Windows workstations for some time. I have Disabled the Welcome to Acrobat DC screen that has shown things like Get App for "Go mobile with your PDFs" for example as we dont allow users to click on these type of buttons.

 

This has been done by setting Registry keys the Policies section.

 

It appears that the new 19.021.20047 version does not use these settings as it is showing again. The last version we deployed that was fine was 19.012.20036

Reader DC Welcome.png

Has anyone come across this issue?

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Download and install , General troubleshooting , How to , Windows

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Community Beginner ,
Feb 27, 2020 Feb 27, 2020

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I need solution for the same problem! Anyone solved this?

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Community Beginner ,
Apr 22, 2020 Apr 22, 2020

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I know this an old thread, anyone solved this?

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Community Beginner ,
Apr 22, 2020 Apr 22, 2020

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adobe_cust.jpg

Solved it like this: Create cIPM key in HKLM/Software/Policies/Adobe/Acrobat Reader/DC/FeatureLockDown/

in it create bShowMsgAtLaunch REG_DWORD with value 0

do this to a MST via Adobe Customization Wizard DC.

it adds the reg keys during install and all is good.

 

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Community Beginner ,
Apr 22, 2020 Apr 22, 2020

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Thanks so much radi7024. Do you know how to remove the recommended tools for you. Adobe.JPG

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Community Beginner ,
Apr 23, 2020 Apr 23, 2020

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No, I haven't searched for it.

Check if you can hide it from Preferences and then see which reg. key is responsible for it and add it via ACW DC.

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Community Beginner ,
Apr 24, 2020 Apr 24, 2020

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Thanks Radi, I am still looking on how to remove "Recommended tools for you." Meanwhile someonw else can find something from this post on how to remove the "Welcome to Adobe Reader DC!", it looks like Adobe changes the registry key for it. 

[HKEY_CURRENT_USER\Software\Adobe\Acrobat Reader\DC\HomeWelcomeFirstMileReader]
"iFirstMileStage"=dword:00000001
"bHasShownReaderAppCard"=dword:00000001
"bHasShownScanAppCard"=dword:00000001
"bScanAppUsed"=dword:00000001
"bFirstMileMinimized"=dword:00000001

 

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