Unable to display some fonts - POHCGH+PMingLiU

[Guest]

I tried to use Acrobat Reader XI and DC version to open a Chinese document, however, it prompts an error unable to embed a font "POHCGU+PMingLiU". I tried to install the Asian fonts pack but no luck! Anybody can have solution?? Thanks!

[sb116]

Hi Kelvinp35483230,

Please try and open the file on Firefox or Google Chrome and see if you still get the error.

Also, there is a possibility the fonts used in the file are not embedded on the machine and so you can check the same in the application and under Fonts option.

We suggest you to also check if embedding is allowed on the file from the security option in the application,

Thanks,

Supriya

[Guest]

Dear Supriya,

Thank you for your prompt reply, actually we have no problem to open the said PDF document using Firefox, Chrome, PDF-Xchange viewer but Acrobat reader DC have this problem. Do you have other advise?

Many thanks & regards,

Kelvin