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Unable to install Adobe Reader.

New Here ,
Oct 27, 2017 Oct 27, 2017

Descargo adobe reader pero al tratar de instalar me envia un error de no puede encontrar el archivo AcroRead.msi y lo busco en su ubicación  y no existe

he tratado varias veces incluso descargando de otros sitios pero no se instala

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correct answers 1 Correct answer

Adobe Employee , Oct 27, 2017 Oct 27, 2017

Hello Alexg,

We apologize for the inconvenience caused to you. As per the description above, you are not able to install the Reader DC, Is that correct?

Please close all the running step, restart the computer, and use the Acrobat Cleaner tool to remove any leftover files of Acrobat/Reader Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs Link: http://labs.adobe.com/downloads/acrobatcleaner.html

Restart  the computer again, then download and install Reader Adobe - Adobe Acrobat Reader DC Distribution

...
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Adobe Employee ,
Oct 27, 2017 Oct 27, 2017

Hello Alexg,

We apologize for the inconvenience caused to you. As per the description above, you are not able to install the Reader DC, Is that correct?

Please close all the running step, restart the computer, and use the Acrobat Cleaner tool to remove any leftover files of Acrobat/Reader Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs Link: http://labs.adobe.com/downloads/acrobatcleaner.html

Restart  the computer again, then download and install Reader Adobe - Adobe Acrobat Reader DC Distribution  Link: https://get.adobe.com/reader/enterprise/

Hope this helps, and keep us posted with results.

Regards,

Anand Sri.

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New Here ,
Nov 03, 2017 Nov 03, 2017
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Thanks, was very helpfull your assistance, i could install after clean all instalations and reinstall a the windows 10 version

Thank you very muchAlex Gtz.

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