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Unable to open all pdf documents

New Here ,
Oct 19, 2019 Oct 19, 2019

Hi All,  please help.  Since yesterday I keep getting this error message when trying to open all of my pdf documents.  

clipboard_image_1.pngexpand image

This is a document I could open before and it definitely is a normal document that opened fine last time.  

 

I have reinstalled Acrobat Reader and have done the updates - please help?

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LEGEND ,
Oct 19, 2019 Oct 19, 2019

Question moved to Acrobat Reader forum.

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Community Expert ,
Oct 19, 2019 Oct 19, 2019

What can you see when you open the file in Notepad?

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New Here ,
Oct 19, 2019 Oct 19, 2019

Hi, notepad is blank when I try opening it for the fdocument:

 

clipboard_image_0.pngexpand image

 

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Community Expert ,
Oct 19, 2019 Oct 19, 2019

Acrobat Reader can't open empty files.

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New Here ,
Oct 20, 2019 Oct 20, 2019
LATEST

The file isn't empty, it's 340 kb's.  Notepad shows empty though

 

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LEGEND ,
Oct 20, 2019 Oct 20, 2019

Not looking good. Take a look in Windows File Explorer at the file sizes. Are they all zero now? If so, there is nothing there.

 

Are these old PDF files from before, that used to be OK --AND-- you saved and kept them on your computer? Or are they coming down from the internet?

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