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Unable to open file - path too long

New Here ,
Aug 22, 2021 Aug 22, 2021

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Hallo,

 

beim Doppelklick auf eine PDF-Datei in meinem OneDrive erhalte ich diese Meldung vom Adobe Reader:

 

"Beim Öffnen dieses Dokuments ist ein Fehler aufgetreten. Zugriff verweigert."

 

Wenn ich die Datei im Adobe Reader über den Öffnen-Dialog öffne, erhalte ich diese Meldung:

 

""Der Dateifpad ist zu lang. Geben Sie einen kürzeren Dateinamen an oder speichern Sie die Datei an einem Speicherort mit kürzerem Pfad."

 

Das Öffnen der Datei unter genau diesem Dateipfad ging in der Vergangenheit fehlerfrei. Die Datei lässt sich in anderen Programmen anzeigen und ist somit nicht defekt. Ich gehe von einem Fehler in Adobe Reader Version 2021.005.20060 aus.

 

Ich bitte um Fehlerbehebung durch ein Update. Vielen Dank!

 

Viele Grüße

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General troubleshooting

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Adobe Employee ,
Aug 23, 2021 Aug 23, 2021

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Hi Warg,

 

Thank you for reaching out and sorry for the trouble.

 

The error genrally appears if the file location path or file name contains more than 225 characters. 

The maximum filename length (and pathname length, ie filename plus the name of the path where it is saved) is  determined by the OS and not Reader or any other application.

Could you please confirm what happens when you try to save the file with shorter name?

Are you able to open it then? If you have not tried it yet, please do.

Would it be possible to share the original PDF with us on which the issue occurs.

 

Let us know how it goes.

 

Thanks,

Meenakshi

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New Here ,
Oct 02, 2023 Oct 02, 2023

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Hi

 

We have the same Issue. Every other Application PDF24, Office etc. has no Problem. So the answer, that this a OS related Problem is not true in this Case.

Please make a fix for this Problem.
Thx

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New Here ,
Jan 19, 2024 Jan 19, 2024

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Der beschriebene Fehler tritt beim öffnen desselben PDF mit Adobe Photoshop 2024 nicht auf.

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New Here ,
Feb 24, 2024 Feb 24, 2024

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The problem seems to be still existing 😞

"Beim Öffnen dieses Dokuments ist ein Fehler aufgetreten. Zugriff verweigert."

But in Firefox the .pdf is displayed.

 

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New Here ,
Feb 24, 2024 Feb 24, 2024

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LATEST

Just after writing this I found a solution.
For me worked setting LongPathsEnabled to 1.
See https://techcommunity.microsoft.com/t5/onedrive/how-to-resolve-path-is-too-long-error-endless-abendi...

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