Unable to open XFA dynamic pdf in ios, MAC and Android

[debasisk46380270]

Hi, 

We have developed some dynamic XFA smart PDF form for one of prestigious Bank in UAE. User can use this smart pdf in their windows systems(Laptop/Desktop) but they are unable to use this form in thir ios Tablet/Mobile, MAC & Android mobile. If anyone has any solution kindly help us to resolve this problem. 

Also we would like to inform to Adobe Team please help us to get the solution on this. Below snap for your reference. 

Thanks & regards,

Debasis Kole

debasis.k@avenirarabia.com

[Test Screen Name]

XFA is an obsolete format, precisely because there is no support on any iOS or Android device. 

It should work on Mac, but only if the user downloads the file and downloads Acrobat Reader. Mac users tend to use the built in Preview viewer unless highly motivated.

If you have a full AEM license, AEM includes a component for dynamic (live) conversion of XFA to live HTML5 form. This is the reason Adobe still make Designer, not for the delivery of XFA files to end users.

[debasisk46380270]

I dont have AEM. We have developed these forms in Adobe LiveCycle Designer. Apart from AEM, let me know there is any solution in Adobe LiveCycle Designer. Even AEM license is very costly.

[Test Screen Name]

A robust solution is to develop HTML5 forms directly. Yes, you can develop PDF forms with Acrobat, but even there the end user must take special steps to use them, and mobile functions are limited. As you will know, your XFA forms will not work in Edge, Firefox or Chrome on Windows and this is a major nuisance for inexperienced users who ofte do not understand the message or how to download; the same problems may apply to Acrobat forms. Of course in your testing you must include Windows (four main browsers), Mac, iOS and Android.

[Test Screen Name]

PS: can a bank really accept forms designed with LiveCycle Designer, which is past EOL? I would expect stricter rules.

[radzmar]

What has the XFA form to do with the EOL of LiveCylce Designer? XFA forms are carried by a Shell-PDF that conforms with ISO 32000, so there's no reason to ban those files. 

[Test Screen Name]

I wouldn't expect a bank to allow EOL software to be run, anywhere in their production chain. So at least I'd expect AEM Designer to be used.

[radzmar]

It makes no difference if a XFA form has been developed by LiveCycle Designer or AEM Forms Designer, the forms haven't changed since the ES4 came out. The Designer is the same piece of software, only with differnt name and logo. Since it doesn't need any network connection to run, you theoretically can run it endlessly. EOL doesn't mean to swap your software, just you won't get any updates anymore for it. But if your environment is self-sufficient, you just don't need them.

[Dov Isaacs · Accepted solution]

OK, to cut to the chase …

XFA forms are not supported by anything other than the desktop versions of Adobe Acrobat Reader and Adobe Acrobat. Specifically, they are not supported by either the Adobe Mobile Reader for iOS or for Android.

Nor do most third party PDF readers support XFA forms on mobile devices.

[debasisk46380270]

Sir, Can you please share the third party XFA supported reader names.

[Test Screen Name]

I don't think you can expect Adobe staff to share the name of non-Adobe products....

[The Italian5EDF]

This format is supported by Xodo Pdf reader&editor on android. It's free on play store.  This is the only one i tried so far that works. 

[Carlos2849701190gm]

Using my Mac M1, I was able to download Acrobat Reader from here:

https://get.adobe.com/reader/

There you can open the XFA file