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Unable to open

New Here ,
Jul 16, 2020 Jul 16, 2020

See attachment below and please help. I have newest adobe reader installed but no luck opening PDF 

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Community Expert ,
Jul 16, 2020 Jul 16, 2020

" no luck opening"-  What happens?

Re-install 'Reader'. Try another PDF.

(I will not 'open' attached word doc files. Include text in your post.)

 

 

Regards. My System: Windows-11, Lightroom-Classic 15.0, Photoshop 27.0, ACR 18.0, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0 .
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Adobe Employee ,
Jul 16, 2020 Jul 16, 2020

Hi there

 

We are sorry for the trouble. As described you are getting the error message 'Please wait' while opening the PDF

 

Please refer to the steps provided in the help article PDF won’t display. Please wait … - Adobe Support Community - 4788543 and see if that works for you.

 

Keep us posted with the results.

 

Regards

Amal

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New Here ,
Jul 17, 2020 Jul 17, 2020

Hi, I hope you can help.

 

I am getting the attached message when trying to open some pdf documents. To my knowledge nothing has changed with my system. Can you explain?

 

Chris

Screenshot (231).png

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Community Expert ,
Jul 17, 2020 Jul 17, 2020

"cannot be accessed by the system" suggests there are problems not necessarily related to Adobe PDF reader.

I am no techie, no answers, so look further.

eg. https://www.ubackup.com/articles/the-file-cannot-be-accessed-by-the-system-1881.html

 

 

Regards. My System: Windows-11, Lightroom-Classic 15.0, Photoshop 27.0, ACR 18.0, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0 .
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Community Expert ,
Jul 18, 2020 Jul 18, 2020
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Open the file Acrobat Reader, not in a browser.

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