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November 28, 2018
Question

Unable to print from Adobe Reader DC 15 on Windows 10

  • November 28, 2018
  • 0 replies
  • 182 views

This problem started occurring all of a sudden last Friday 11/23/2018.  We are currently running Windows 10 1607 x64 and Adobe Reader 15.16.20039.54196.  When a user opens up a PDF in Adobe Reader and tries to print the job goes no where.  My users are mapped to a print server and I have seen it hit queue a few times when i have the queue paused, but the job then disappears and never prints.  I have mapped the printer to the computer locally and it does the same thing.   I have tried to upgrade for Adobe Reader DC 2019 and get the same result.  Has anyone seen this issue before?

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