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kedard821807
kedard821807
Participant
March 16, 2017
Answered

Unable to view interactive PDF in a browser

  • March 16, 2017
  • 2 replies
  • 13818 views

@

I am from India and have installed the very latest  Adobe Acrobat Reader DC and adobe flash player from adobe website. At present I am unable to view my pdf online in google chrome and on the hard disk after saving the pdf. The message I get after adding the password (its a password protected pdf) is as given below:

"You need to have adobe reader as a PDF Reader to view interactive PDF in browser. Download and open interactive PDF in Adobe Reader or use below settings to view Interactive PDF in browser."

I am running windows 7 32 bit OS and chrome as a my current browser. I recently installed the windows on my system and so not all updates are installed yet. I do have SP1 running on my system.

I will really be grateful if anyone can help me with above as it does stall my work and causes a lot of inconvenience.

Thanks and regards

Kedar

    This topic has been closed for replies.
    Correct answer ~graffiti

    Hi graffiti

    still the same problem. First, as you say, I am not perhaps able to download the pdf from my email. There is no save as after right clicking. Its direct download link and then the pdf opens in browser and also gets saved on the hard disk.

    it was first getting saved as a html page with chrome logo. Then I changed to .pdf extension from properties and trying to open now

    like a pdf still no luck.

    its not opening same error message


    kedard821807  wrote

    Hi graffiti

    still the same problem. First, as you say, I am not perhaps able to download the pdf from my email.

    Ok. So it's an attached file to an email. That changes things. Thought you were clicking on a link in a web page. You will need to find help for whatever email client you are using and find out how to save out an attachment without opening it. I'm not aware of an email client that doesn't have this option.

    kedard821807  wrote

    Hi graffiti

    Then I changed to .pdf extension from properties and trying to open now

    like a pdf still no luck.

    As you can see, that doesn't work. Changing file extensions does not change the type of file it is.

    The only thing I can suggest is to access your email from a different browser. One that uses the Adobe Reader plug-in, like IE. This is not a Reader issue at all.

    2 replies

    R
    rkr329359
    Participant
    July 17, 2018

    Please download adobe flash player and check..works out.

    ~graffiti
    ~graffiti
    Legend
    July 17, 2018

    Although the OP mentioned having Flash, this has nothing to do with that app.

    ~graffiti
    ~graffiti
    Legend
    March 16, 2017

    Chrome is not compatible with Adobe Reader. Use another browser or right-click the pdf and choose to save it to your computer that way then open in Adobe Reader.

    kedard821807
    kedard821807Author
    Participant
    March 16, 2017

    Thanks ~graffiti. Unfortunately as I mentioned, the saved pdf is also not opening on hard drive using the latest version of adobe reader DC. I get the same error message.

    Any other solution

    thanks

    kedar

    ~graffiti
    ~graffiti
    Legend
    March 16, 2017

    kedard821807  wrote

    I get the same error message.

    If you are getting that message, you are either opening it in your browser (otherwise it wouldn't mention the browser) or you are trying to open the pdf in the browser first and saving the page with that message instead of the pdf file.

    If you right-click the link to the pdf file (don't left-click the link) and choose to save to your computer, you will not get that message.

    After you get the pdf, open Reader itself and use File>Open to open the pdf file.

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