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Unable to View PDF

New Here ,
Feb 05, 2018 Feb 05, 2018

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I am on the canadian government website and I am not able to view or save any of the forms.  I have the latest version.  I called support and they were not able to help me.  I need this fixed!  What do I do?

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correct answers 1 Correct answer

Adobe Employee , Feb 09, 2018 Feb 09, 2018

Hello kimw38327824

We apologize for the inconvenience caused, as correctly mentioned by Gilad G, try opening the PDF file with Reader after saving it locally. You can also refer and try the troubleshooting steps from the following KB doc PDF won’t display. Please wait …  Link: https://forums.adobe.com/docs/DOC-8651

Let us know how it goes.

Regards,

Anand Sri.

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Community Expert ,
Feb 05, 2018 Feb 05, 2018

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Don't open the file in your browser window. Save it and then open it directly in Reader.

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Adobe Employee ,
Feb 09, 2018 Feb 09, 2018

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Hello kimw38327824

We apologize for the inconvenience caused, as correctly mentioned by Gilad G, try opening the PDF file with Reader after saving it locally. You can also refer and try the troubleshooting steps from the following KB doc PDF won’t display. Please wait …  Link: https://forums.adobe.com/docs/DOC-8651

Let us know how it goes.

Regards,

Anand Sri.

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