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deepthas280788
Participant
October 4, 2018
Answered

Unbale to update Acrobat Reader DC - 2019.008.20071 MSP Patch

  • October 4, 2018
  • 1 reply
  • 5400 views

I am trying to update Adobe Acrobat Reader DC, continues TRACK with "AcroRdrDCUpd1900820071.msp".

AcroRdrDCUpd1900820071.msp throws error during installation " Product: Adobe Acrobat Reader DC -- Error 1606.Could not access network location This is the default property for default.mst file."

Anyone else facing same issue with patch installation or any idea how to solve this ?

Thanks in Advance

Regards,

Deept

This topic has been closed for replies.
Correct answer Mohd Amish

Please try the cleaner at: Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs and then retry installation.

1 reply

M
Adobe Employee
Mohd AmishCorrect answer
Adobe Employee
October 8, 2018

Please try the cleaner at: Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs and then retry installation.

D
deepthas280788Author
Participant
October 9, 2018

Thanks Mohd Amish,

issue resolved after uninstalling the old version Acrobat and deleting few office registry.

HKEY_LOCAL_MACHINE\Software\Microsoft\Office\16.0

Regards,

D
deepthas280788Author
Participant
October 9, 2018

I have tried. It didn't work. Based upon older package (18.011.20063) I created never one in order to deploy product during Windows installation (MDT based installation). It doesn't work either. We use Adobe Reader DC. I have more than 7500 active clients and I need to find a way how to upgrade then with the latest MSP (20074). Is this kind of upgrade supported ? (18.011.20063 to 19.008.20074) ?


If you have created a transform for adding any organization specific changes, please go through them and try by removing faulty changes mainly if any new registries are added.

You can also try by uninstallation the current application --> install only MSI(No transforms) --> Install the Patch

If the above works, the you can add the required changes in the new transform.

For Deployment, write a script to remove lower version completely and install the new package.

Hope this helps

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