Unreadable PDFs

[st�phane_7852]

Bonjour,

suit à la dernière mise à jour d'Adobe Reader (2024.002.21005 64 bits), les pdf générés par notre ERP sont devenus illisibles. (Voir PJ)

Dans toutes les autres visionneuses de PDF, ils s'affichent correctement.

Et dans les précédentes versions d'Adobe Reader aussi.

Quelqu'un a-t-il déjà rencontré ce problème ?

Merci pour vos retours !

Cordialement,

Stéphane Millecam

[Meenakshi Negi]

Hi st�phane_7852,

Thank you for reaching out.

The team is aware of the issue and is working on the fix.

We will update you once the fix patch is available. We appreciate your patience.

Thanks,

Meenakshi

[Meenakshi Negi]

Hi st�phane_7852,

Thank you for your patience.

Please try updating the application to the latest version available which addresses this issue. In Acrobat, go to Menu > Help > Check for updates. 

Refer to the information in the following help document to learn more about the latest updates: https://helpx.adobe.com/acrobat/release-note/release-notes-acrobat-reader.html. 

Let us know how it goes. 

Thanks,

Meenakshi

[st�phane_7852]

Yes, it's OK.

[Meenakshi Negi]

Thank you for the confirmation. Glad to know the issue is resolved.

Let us know if we can be of any help.

Thanks,

Meenakshi

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