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Unreadable PDFs

New Here ,
Sep 24, 2017 Sep 24, 2017

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Hi,

Has anyone else had the issue where the fonts seem to be squashed over each other? The weirdest part is that it's on a terminal server (Server 2016) and only 2 users are affected.

The other 60 users see the PDF fine, to the point where someone can be sent the "faulty" PDF and see it fine. This eliminates (I think at least) machine configuration straight off the bat (that is, fonts, etc) because it would affect all users. That leaves only user profile and the Adobe system itself.

The PDFs are generated out of Dynamics AX 2009 and therefore use the PDF printer (I believe) but I've change the "Use System Fonts" value there too and had no luck.

PDFIssue.png

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New Here ,
Sep 26, 2017 Sep 26, 2017

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Does anyone have any points to investigate even maybe?

Can't get support for this product, but it's affecting business functionality. Any help would be greatly appreciated

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