Update errors with Acrobat Reader; have to uninstall to update

Forum|Forum|1 year ago
March 13, 2024
3 replies
5492 views

Ever since the previous update (likely 23.008.20533), I can't update Acrobat Reader.

When I try to perform updates, I get this error that says "An error occurred; Please check for updates again later. Error: 130200"

This is after I completely uninstalled Acrobat Reader and even turned off my antivirus. I note that I appear to currently have the latest version.

The solutions in the below threads are not sustainable. Am I doomed to have to uninstall and start over every time I want the latest version with latest security updates?

https://community.adobe.com/t5/acrobat-discussions/adobe-acrobat-x-update-error-130200/m-p/8704629#:~:text=Error%20130200%20means%20that%20a,Help%5CCheck%20for%20updates%20menu

https://answers.microsoft.com/en-us/windows/forum/all/adobe-acrobat-reader-update/e48788b1-b03c-4f76-8787-49bcbf81e675

This topic has been closed for replies.

Correct answer Amal.

When I open this link

https://ims-na1.adobelogin.com/renga-idprovider/resources/img/logos.png

I only get an error message.

I tried to manually reset the hosts file, but it didn't change anything.

Checking for updates always worked in the previous versions of Acrobat Reader and it still works with Acrobat Pro, it just doesn't work with the Acrobat Reader 2023.008.20225 anymore

Hi there,

We are sorry to hear that, please remove the application using the Acrobat cleaner tool https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html , reboot the computer and reinstall the application using the direct link: https://get.adobe.com/reader/enterprise/ and see if that helps.

~Amal

A

Anonymous

I am getting update errors with the latest version of acrobat reader under macOS. Error 1041

Amal.

Community Manager

Hi there