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Update Failed Error 111100

New Here ,
Jul 05, 2023 Jul 05, 2023

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I recently updated to Windows 11 and can no longer "combine files" in file explorer as I could in Windows 11. While checking for updates to see if that resolved the problem, I received Error 111100 - "An error occurred. Please check for updates again later." There is no recent information on what this error is or how to resolve it. Please help.

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General troubleshooting , Windows

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New Here ,
Jul 05, 2023 Jul 05, 2023

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Correction: "...in file explorer as I could in Windows 10."

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Adobe Employee ,
Jul 31, 2023 Jul 31, 2023

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++ adding on to the suggestion given above.

There's likely a chance that with the Windows upgrade, the installation of Reader was broken. Hence, it's not letting you install the update.

Run this cleaner tool to remove the existing installer and application’s file traces:

https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html

Download the Acrobat Reader installer from here:

https://helpx.adobe.com/reader/get-started.html

 

Thanks,

Akanchha

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Advocate ,
Jul 05, 2023 Jul 05, 2023

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Error 111100 means - "Updater could not initialize a product for update"

Most likely when your Windows System was upgraded, Reader registration with the System got broken.

The easiest fix is to uninstall Reader and reinstall latest version from Adobe.com

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Adobe Employee ,
Aug 11, 2023 Aug 11, 2023

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Thanks for updating the discussion and sharing your findings with us @LeoUpdaterX 

 

~Akanchha

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