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Upgrade adobe reader from 11.10 to 11.19

New Here ,
Feb 20, 2017 Feb 20, 2017

Hi

I need to upgrade the acrobat reader from 11.10 to 11.19.

I used the aip to install the 11.10.

when I try to install the msp is says that "the upgrade patch cant be installed...upgrade patch may update a different version of a program."

is it a way to upgrade to 11.19?

Doron

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Adobe Employee ,
Feb 20, 2017 Feb 20, 2017

Hi Doryshe,

Please try the link below to download the update:

Release Notes | Adobe Acrobat, Reader

Let me know if the issue persists and confirm the operating System version you are using.

Thanks,

Supriya

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New Here ,
Feb 20, 2017 Feb 20, 2017

Hi

I download the current version from the adobe site and still have the problem "the upgrade patch cant be installed...

Doron

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Adobe Employee ,
Feb 20, 2017 Feb 20, 2017
LATEST

Doryshe,

Please uninstall and reinstall the application using Adobe Cleaner tool.

You may refer to the link below for the same:

Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

Let me know how it goes.

Thanks,

Supriya

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