Using Adobe Reader on createspace.com

[Shinade888]

Hello

Does anyone know of any issues with Adobe and the Createspace self publishing platform?

They require you to use Adobe to preview a pdf of a book interior once it's uploaded.

I have tried several times to do this using both MS Edge browser and Google Chrome and I get the same error message connected to Adobe being the issue.

I have checked all is correct in both browser settings for Adobe etc. and it seems to be.

Wondering if you can help at all?

With thanks  SJ

[Bernd Alheit]

Try the Internet Explorer.

[~graffiti · Accepted solution]

Neither of those browsers use Acrobat Reader. They have their own viewers so that may be what is causing the issue. As Bernd says, try Explorer.

[Shinade888]

Many thanks to you both.