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Gia_Xara
Participant
December 12, 2016
Question

Want to stop Reader from the full screen view of PDFs

  • December 12, 2016
  • 1 reply
  • 2439 views

I'm running Win10 on Lenovo...
How can I get Reader to STOP commandeering my entire screen with that black background and let me view the PDF as I would a Word doc or Excel spreadsheet?
This is driving me nuts...
THANKS!

    This topic has been closed for replies.

    1 reply

    AkanchhaS8194121
    AkanchhaS8194121
    Legend
    December 12, 2016

    Hi Gia.xara,

    Are you referring to the Adobe Reader screen size or when you open the PDF file inside the Reader?

    If you are referring to the file size, then please check the whether its zoomed in or not (it should be at 100%), and if you are referring to the application size during launch is that can be adjust from the middle icon at upper right corner and after that can resize the application screen manually.

    If that doesn't help the you please explain a bit more the workflow that you follow.

    Regards,

    Akanchha

    G
    Gia_XaraAuthor
    Participant
    December 12, 2016

    Hi, Akanchha,

    I'll describe this as best I can, and please see image below.

    This is a PDF of a Word doc I just created

    • I click on the pdf to open it in Reader.
    • The entire screen is covered in a red background with an icon that resembles an open book with pages being turned in the middle.
    • The image of the PDF file contents is in the middle of the screen surrounded by a black background.
    • When I hover at the top, there is a "quit" X in the upper right corner - no other resizing options, and certainly no "middle" choice.
    • I cannot "pull" the image down such that it becomes a free-standing "document" that can be moved around the desktop, as would any MS Office file.
    • The icon from the first, red screen is now minimized in the upper left hand corner and enables:

              1. Split Right

              2. Split Left

              3. Maximize

              4. Close

    There is no way to access another open doc and place it side by side with the open PDF that I can see.

    PLEASE tell me there is some setting to fix this.  I had to open a PDF earlier in Word just to get a document that could sit side-by-side a spreadsheet so I could copy content from one to the other.

    THANKS!

    Gia

    T
    Community Manager
    Tariq AhmadCommunity Manager
    Community Manager
    January 17, 2017

    Hello, Tariq,

    I specifically explained to you that I was running Win 10 and asked if you were also. I wondered if the view was a function of MS and not Adobe.

    After much research of my own, I found that Windows 8 and 10 have MICROSOFT READER installed as the default, and that's what I was seeing. As I had never seen this before, I was unable to discern that this was NOT Adobe Reader I was viewing.

    You must realize that your other suggestions were ineffective (you asked me to send you the PDF that wouldn't view property, to check my screen resolution, etc.) and borderline insulting. I explained to you that it was ALL PDF files I opened, and not file-specific, and this is something even the most junior of support agents should know!!!

    I would HIGHLY SUGGEST that you and ALL YOUR COLLEAGUES in Adobe Support educate yourselves as to current situations relative to Microsoft in order to be able to answer such a simple question.

    I will post this also at so - hopefully - everyone experiencing this might see it and understand how to fix it.

    Regards,

    Gia


    Hi Gia,

    I totally understand your concern.

    I didn't know you couldn't find whether you were using Acrobat Reader or Microsoft PDF Reader. So keeping your responses in mind we set our focus towards Adobe Reader.

    I am happy you resolved your issue.

    -Tariq Dar.

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