White page when share pdf by email

New Here ,
Jan 13, 2022 Jan 13, 2022

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Hi,

Recently I encountered a problem when I want to send a file directly by email. When I click on the icon, an empty white menu opens.
incident adobe.png

I haven't found a solution to this problem at this time, if anyone had a solution to fix this, that would be great.

Thanks in advance.

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Share or review PDFs

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Adobe Employee ,
Jan 13, 2022 Jan 13, 2022

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Hi there

 

Hope you are doing well and sorry for the trouble,

 

The new version 21.11.20039 for Adobe Acrobat/Reader DC is now available. Please try to update the application from the help menu > Check for updates and reboot the computer once and check if that works for you.
You may also download the patch manually from the link https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/index.html

 

Let us know how it goes

 

Regards

Amal

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