Why can't i electronically sign a secured PDF?

[Harry Kunz]

Hi

This form here https://www.border.gov.au/Forms/Documents/80.pdf  requires a signature on page 17 but the "Fill & Sign Tools" are disabled. Does that mean they don't want you to sign it electronically?

Cheers,

Harry

[AkanchhaS · Accepted solution]

Hi HarryKunz,

We have tried the same at our end, and this issue is not reproducible.

We have been able to sign the document in the Adobe Reader DC application using the Fill & Sign tool.

As the link you have shared that directed me to the online document, and the steps needs to be follow-

• Download the file as PDF
• Opened Adobe Reader DC
• Select Fill & Sign tool
• Select "Sign" at the top > Add Signature or Add Initial
• Place the Signature (Drag and Drop) in the right field where you wish to add them (Signature of Applicant)
• Save File

If it is not working at your end, then please help us with the exact workflow that you are following.

Regards,

Akanchha

[Harry Kunz]

Thank you very much! i was using the wrong Adobe reader. I installed Reader DC and there it works indeed, thank you!

[Carol26171062h5tb]

iam blind outdated compoter my pfd said i was missing siganature p;ease how do i  get thjere scdhoo

lam blind totally alwaysm have troublwe with pfd im blind my pfsd signaturen was wrong how do i fix this

[wayoung]

I'm having this problem too. I'm signing a secured pdf using Adobe Acrobat Reader DC. The Fill and Sign toolbar just has a greyed out Sign button which I can't click. When I try to install again from the site, it tells me I already have this verison. So I think it's an actual bug.

[wayoung]

Ok, I figured it out. I clicked on the Security Settings on the left (the lock icon), and I saw that certain operations are not allowed. For me, signing itself was not allowed. The only thing allowed was Printing and Content Copying for Accessibility. Guess I gotta tell the HR person who sent me this how to do her job.

[fiatlux0]

What worked for me was this:

1. fill in all fields in the secured PDF form

2. print (or press ctrl-P) to PDF (in my case, I had 'Microsoft Print to PDF' as the printer)

3. save the print file (as PDF) in the desired location

4. open the said PDF file as usual, go to 'Tools' > 'Sign & Certify' and select the desired signing option

[Frank22518042ajro]

This worked Beautifully.  Thanks.

[matthewc16947357]

I have the same issue and the secured PDF will not allow to be printed to a PDF. Normally I can print to a PDF. It only allows it to be printed out by a printer. The only way possible to sign it for me is physical ink. 

[Seth32659467ktj1]

Thankyou - worked like a charm!