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T
Triple Win
Participant
November 11, 2019
Question

Why do I have to Login to VIEW a pdf?

  • November 11, 2019
  • 3 replies
  • 2744 views

Hi,

Quite frustrated with the time lost using Adobe Acrobat. It is slowing my daily work down immensely.
Often times I'm only referencing a document for read only. Silly I have to repeatedly login and use your online software. Why or how can I use it locally?

If I can't I will find another reader to use...

 

 

    This topic has been closed for replies.

    3 replies

    D
    David23631786raxc
    Participant
    March 17, 2022

    ADOBE:

    It's bad enough that you are jacking your prices, but in this day and age of surveillance capitalism, to insist that your customers log in so that their creative work can be tracked is unforgivable. Actively looking for aternatives and spreading the word.....

    SERIOUSLY UNHAPPY CUSTOMER.

      T
      Test Screen Name
      Legend
      November 12, 2019

      By the way, what version of Reader and what operating system. I just realised I'm not even logged in with Reader and it doesn't ask me to. There's a Sign in button if I want it. Maybe you saved some files to Document Cloud - if so, naturally you must be logged in to see them.

      J
      jayesht15962944
      Participant
      November 12, 2019

      I have Adobe Acrobat Reader DC (19.021.20049). And I am running on Windows 10 Home.

      I had saved many files on the cloud, which I used to access from my phone and now I wanted to access it from my PC too. But every time I close the application and start it again, I have to log in again and again.

      T
      Test Screen Name
      Legend
      November 12, 2019

      Once you're logged in, it should stay logged in for months. Do you logout?

      J
      jayesht15962944
      Participant
      November 12, 2019

      Hi, I also have the same problem. And yes, it logs out every time I close the Acrobat Reader DC window.

      T
      Test Screen Name
      Legend
      November 12, 2019

      Ok, that's not what happens to me.  I wonder if it's having trouble saving your login.

       

      Please try changing a preference in Acrobat Reader. Quit and restart Reader. Has it remembered the change, or has it gone back as it was before?

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