Why is Adobe DC always asking me to sign in?

Forum|Forum|3 years ago
July 29, 2022
1 reply
3569 views

Suddenly, anytime I attempt to open a PDF, Adobe asks me to sign in. It says I've signed in before using Google, so when I select "sign in with Google", it still asks me to provide login information.

I am running Windows 10.

This topic has been closed for replies.

Meenakshi Negi

Legend

Hi Frank,

Thank you for reaching out, and sorry about the trouble.

If the application asks you to sign in even if you did sign in last time, please try the troubleshooting steps suggested on the following community page: https://community.adobe.com/t5/acrobat-discussions/acrobat-keeps-asking-to-sign-in/td-p/11525698.

Check if that helps.

Let us know if you are experiencing a different issue.

Thanks,

Meenakshi

F

Frank2544282071zpAuthor

Participant

Hi Meenakshi,

Thanks for getting back to me....unfortuntalye, I don't recall ever having to sign in to Adobe reader.

Is this just a new requirement?

T

Test Screen Name

Legend

For a few years now. It isn't clear from what you say... what happens once you sign in? That should be the end of it. It is supposed to remember.

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