Why is Adobe DC always asking me to sign in?

New Here ,
Jul 29, 2022 Jul 29, 2022

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Suddenly, anytime I attempt to open a PDF, Adobe asks me to sign in.  It says I've signed in before using Google, so when I select "sign in with Google", it still asks me to provide login information.

I am running Windows 10.  

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General troubleshooting , How to , PDF and browsers , PDF forms , Windows

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Adobe Employee ,
Jul 29, 2022 Jul 29, 2022

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Hi Frank,

 

Thank you for reaching out, and sorry about the trouble.

 

If the application asks you to sign in even if you did sign in last time, please try the troubleshooting steps suggested on the following community page: https://community.adobe.com/t5/acrobat-discussions/acrobat-keeps-asking-to-sign-in/td-p/11525698

Check if that helps.

 

Let us know if you are experiencing a different issue.

 

Thanks,

Meenakshi

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New Here ,
Aug 02, 2022 Aug 02, 2022

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Hi Meenakshi, 

Thanks for getting back to me....unfortuntalye, I don't recall ever having to sign in to Adobe reader.

Is this just a new requirement?

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LEGEND ,
Aug 02, 2022 Aug 02, 2022

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For a few years now. It isn't clear from what you say... what happens once you sign in? That should be the end of it. It is supposed to remember. 

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