Participant

Question

why is the purple bar missing on reader?

Forum|Forum|9 years ago
January 19, 2017
2 replies
1647 views

Hi,

I'm getting an error message to ensure that the 'highlight fields' button in the purple bar is deselected. The problem is that I have no button and no purple bar.

Reader says that it is up-to-date. I used it a couple of months ago to do this same document with no problem and haven't touched any of the settings, so I'm a bit stumped!

Please can someone help?

Thanks in advance! Chris

This topic has been closed for replies.

Participant

have you managed to get this soted out?

Community Expert

Community Expert

Hi Chris:

You posted this question in the non-technical Lounge forum. I'm going to move it over to the Reader forum so that you can get answer.

~Barb at Rocky Mountain Training

chrism18293749Author

Participant

OK thanks Barb, I didn't notice that!

chrism18293749Author

Participant

All good! Can you post a screen shot of the error message?

Here are screenshots before and after the error message appears (which is when I click 'calculate' in the document).

I've played around with all of the views and tool bars and cannot get the button or the purple bar to appear.