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chrism18293749
Participant
January 19, 2017
Question

why is the purple bar missing on reader?

  • January 19, 2017
  • 2 replies
  • 1650 views

Hi,

I'm getting an error message to ensure that the 'highlight fields' button in the purple bar is deselected. The problem is that I have no button and no purple bar.

Reader says that it is up-to-date. I used it a couple of months ago to do this same document with no problem and haven't touched any of the settings, so I'm a bit stumped!

Please can someone help?

Thanks in advance! Chris

    This topic has been closed for replies.

    2 replies

    copieg
    Participant
    January 29, 2018

    have you managed to get this soted out?

    Barb Binder
    Community Expert
    Community Expert
    January 19, 2017

    Hi Chris:

    You posted this question in the non-technical Lounge forum. I'm going to move it over to the Reader forum so that you can get answer.

    ~Barb at Rocky Mountain Training
    chrism18293749
    Participant
    January 19, 2017

    OK thanks Barb, I didn't notice that!

    Barb Binder
    Community Expert
    Community Expert
    January 19, 2017

    Here are screenshots before and after the error message appears (which is when I click 'calculate' in the document).

    I've played around with all of the views and tool bars and cannot get the button or the purple bar to appear.


    Ok. The Highlight Fields button normally appears on a PDF with forms fields, but you can control the display in Preferences:

    ~Barb at Rocky Mountain Training