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David Sa. Ji.
David Sa. Ji.
Participant
July 27, 2023
Answered

Windows 10 32 bits, motherboard support 64 bit and Adobe always retry to download readerdc64

  • July 27, 2023
  • 1 reply
  • 1174 views

Hi. readerdc64_es_ha_mdr_install is the download file that always try to install from Adobe Reader website, and always the installation program sent me and error. The only reason I think it that however I have Windows 10 with 32 bits and 4 GB RAM, somehow Adobe Reader decides to download the 64 bits version. And the official site in Spanish offer Cómo resolver problemas de descarga de Acrobat Reader (adobe.com) offer me in point 4 a direct link to specific download, that doesn't work. So thanks in advance to someone who could give me the url to download the 32 bits version or give me a good reason that explain why it doesn't work. 

Thanks again

    This topic has been closed for replies.
    Correct answer S_S

    Hi @David Sa. Ji.,

     

    Hope you are doing well. Sorry for your experience with installing Acrobat Reader.

     

    You might want to try downloading the setup file from here: Adobe - Adobe Acrobat Reader DC Distribution.

     

    Choose the options below:

    Operating system: Windows 10

    Language: All Languages (MUI)

    Version: Reader DC 2023.003.20244 MUI for Windows-32 bit

     

    Once downloaded, double-click the setup file to start the installation.

     

    Hope this helps.

     

    -Souvik

    1 reply

    S_S
    Community Manager
    S_SCommunity ManagerCorrect answer
    Community Manager
    July 31, 2023

    Hi @David Sa. Ji.,

     

    Hope you are doing well. Sorry for your experience with installing Acrobat Reader.

     

    You might want to try downloading the setup file from here: Adobe - Adobe Acrobat Reader DC Distribution.

     

    Choose the options below:

    Operating system: Windows 10

    Language: All Languages (MUI)

    Version: Reader DC 2023.003.20244 MUI for Windows-32 bit

     

    Once downloaded, double-click the setup file to start the installation.

     

    Hope this helps.

     

    -Souvik

    David Sa. Ji.
    David Sa. Ji.Author
    Participant
    July 31, 2023

    Hi @S. S  Thanks a lot. The URL works perfect. The instalation works fine, and now I can use Adobe Reader perfectly. Thanks again and have a nice week 🙂

    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    July 31, 2023

    Hi @David Sa. Ji.,

     

    Thank you for letting us know that it worked for you

     

    -Souvik

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