Windows 10 - Cant close Adobe Reader

[adventurous_Swirl5C41]

So, I use Adobe Reader DC daily. For the past few weeks/month, every time I open a PDF, I cant see the top where you get the choice of tabs to see multiple documents open, and I cant close Adobe.  The top Bar that ahs the CLOSE X is "dimmed" and when I press the X to close Adobe, it actually selects what ever icon is BEHIND the Window for Adobe, but wont close adobe. I have to go to the task bar, right click and then close Adobe from there.

I can still scroll through the document (that is active), but anything above the top row of icons are not accessible. Any thoughts?

[AnandSri]

Hello Fernt,

We're sorry for the trouble you had with Adobe Reader, please sign out from Adobe Reader, reboot the machine once, launch Adobe Reader and sign back in. Check for any pending updates of Adobe Reader from help>check for updates, reboot the machine again after updating Adobe Reader.

Reset the Adobe Reader's Preferences once and reboot the machine, to reset the Preferences, refer to the steps mentioned in the article How to reset Acrobat Preference settings to default.

If the issue still persists, please use Acrobat cleaner tool to remove Adobe Reader Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

Reboot the machine and install the latest version of Adobe Reader from Adobe - Adobe Acrobat Reader DC Distribution

Let us know how it goes and share your observation.

Thanks,

Anand Sri.